HEALTHCARE ORGANIZATIONS SIX SIGMA EMPOWERMENT . H.O.R.S.E. LEAN
The H.O.R.S.E. principles greatly emphasize leadership and strategic management together with Lean Six Sigma methodologies so as to hoist energetically our healthcare system in the right direction
Six Aims for Improvement
1. Safety – Avoiding injuries2. Effectiveness – Services based on scientific knowledge
3. Efficiency – Avoiding waste
4. Patient-centered care – Care that is respectful of and responsive to individual patient preferences, needs and values
5. Timeliness – Reducing waits and harmful delays
6. Equitable care – Equal care to all regardless of gender, ethnicity, location and socioeconomic status
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